Privacy Policy

Last Updated: May 15, 2025

Welcome to PK HOMECARE & POWER SERVICES Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or services related to homecare, domestic staff, ambulance service, and medical equipment rental.

1. Information We Collect

• Personal Information: Name, phone number, email, CNIC, and address when you contact us or book a service.
• Service Details: Type of service you require, preferred staff gender, service duration, and location.
• Payment Details: We may collect limited payment-related details for billing purposes (no card details are stored).
• Device and Access Data: IP address, browser type, and access time for security and analytics.

2. How We Use Your Information

• To process service requests, staff deployment, or equipment delivery.
• To provide support and respond to inquiries.
• To improve our website, services, and customer experience.
• To send important updates related to your booking or services.

3. Sharing of Information

We do not sell, trade, or rent your personal information. Your information is shared only with:

• Our verified staff and service partners for duty placement or delivery.
• Legal authorities when required by law or for protection of rights and safety.

4. Data Security

We use security tools and strict protocols to protect your personal information from unauthorized access, misuse, or alteration.

5. Cookies

We may use cookies to enhance your experience and track website performance. You can disable cookies through your browser settings.

6. Your Rights

• You have the right to access, correct, or delete your personal data.
• You may request to stop receiving messages from us at any time.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies or content.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the "Last Updated" date.

10. Contact Us

If you have questions about this policy, please contact us at:

Email: support@pkhomecare
Phone: +92-340 9161078
Address: khan baba market G 11 Markaz islamabad ,